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24x7 Incident Response Services Australia
Respond fast, contain the threat, and restore business confidence. CyberPulse provides 24x7 incident response for Australian organisations facing active cyber attacks, from ransomware and business email compromise to data breaches. Our responders move quickly to contain the incident, eradicate the threat, and get you back to operations, then help you close the gaps that let it in.
Trusted by leading Australian organisations
CyberPulse clients include Minter Ellison, Veolia, Sydney Roosters, Utopia Digital and Meshed.
Trusted by Government, Enterprise and FSI
When every second counts, we deliver immediate, coordinated response to cyber threats – with 24×7 global reach, elite threat intelligence, and tailored playbooks to protect your people, systems, and brand. Whether it’s ransomware, credential abuse, supply chain compromise or data theft – we bring control to chaos.
Our Incident Response Services
- ✓Emergency IR Engagements (24×7)
- ✓Digital Forensics & Evidence Preservation
- ✓Threat Containment & Response Playbooks
- ✓Ransomware & Malware Remediation
- ✓Cloud & SaaS Compromise Investigation
- ✓Insider Threat, Credential Abuse & Lateral Movement Analysis
- ✓Impact Reporting, Insurance Briefings & Regulator Submissions
- ✓Root Cause Analysis & Recovery Assurance
Business Value of Incident Response
- Ransomware attacks in Australia surged 38% in 2024, with an average business disruption window of 14 days. Source: ACSC Annual Cyber Threat Report 38%
- 67% of breached organisations faced regulatory or legal impact due to slow response or lack of evidence preservation. Source: OAIC Breach Report 2024 67%
- The average cost of an unmanaged breach exceeds AUD $300,000 – including downtime, customer churn, and recovery costs. Source: IBM Cost of a Data Breach Study 2024 99%
Our track record in numbers
Complementary Services
Incident Response, Business Continuity & Disaster Recovery Planning
How quickly should you engage incident responders after a breach?
You should engage incident responders the moment you suspect a compromise, because the first 24 to 48 hours of containment largely decide how much data and cost the incident ultimately involves.
The first hours of a security incident shape the outcome. Every hour an attacker keeps access, they can move deeper, exfiltrate more data or trigger ransomware, which is why early containment matters and why volatile evidence must be preserved before systems are rebuilt in a panic. The stakes are significant for Australian organisations: ransomware attacks in Australia surged 38 percent in 2024 with an average business disruption window of 14 days (ACSC Annual Cyber Threat Report), and the average cost of an unmanaged breach exceeds AUD $300,000 (OAIC Breach Report 2024). CyberPulse offers emergency engagements around the clock, so triage does not wait for business hours. Warning signs worth acting on include unexpected account lockouts, unfamiliar logins, disabled security tools, encrypted files or ransom notes. If you are unsure whether an event is serious, treat it as one and call.
What deliverables you receive after an incident response engagement
After an engagement you receive a documented account of the incident, the forensic evidence behind it and a practical plan to prevent recurrence.
CyberPulse incident response produces more than a technical fix. You receive an impact report that explains what happened, which systems and data were affected and how the intrusion progressed. Forensic evidence is preserved and documented to a standard that supports insurance claims and, where required, regulator submissions such as notifications under the Notifiable Data Breaches scheme. Executive dashboards translate the findings for boards and leadership who need clear decisions rather than raw logs. A root cause analysis identifies the initial entry point, and a remediation plan sets out the hardening steps that reduce the chance of a repeat. These outputs align with recognised guidance such as the NIST incident response lifecycle, giving your organisation a defensible record. The reporting is designed to close the incident properly, not simply restore service and move on.
Why CyberPulse?
Expertise
Award Winning Consultants with deep ISO 27001, SOC 2, and PCI-DSS expertise
Fixed-Price
Fixed-price delivery model with predictable costs and timelines
Support
End-to-end support — from gap analysis to certification and beyond
What Our Clients Say
The managed service model shifts us from a reactive posture at each audit window to being audit-ready at scale across all frameworks by default — while lifting the quality of both controls and supporting evidence.
CyberPulse gave us clarity we didn’t have before — not just on where we stood, but a practical path forward. The roadmap they delivered has become the foundation of how we think about security investment.
Achieving SOC 2 Type 2 is no small feat for a fast-moving startup — but CyberPulse made the journey genuinely manageable. They didn’t just help us tick boxes; they helped us build a security posture we’re proud of.
What stands out is the depth of expertise. CyberPulse applies real command of the standards and threat landscape with judgement rather than box-ticking, giving leadership confidence that risk is genuinely understood.
Frequently Asked Questions
How much does incident response cost, and how quickly can you start?
Cost depends on the scale of the incident, the number of systems involved and the depth of forensics required, so pricing is scoped once responders understand the situation. Emergency engagements can begin at any hour through the 24×7 line. A brief triage call helps size the response before work starts.
What is the difference between incident response and digital forensics?
Incident response is the broader effort to contain an attack, remove the threat and restore operations. Digital forensics is one part of that effort, focused on preserving evidence and reconstructing exactly what the attacker did. CyberPulse combines both, so containment and investigation support each other rather than compete.
Do you help with cyber insurance and regulator reporting?
Yes. Engagements produce impact reports, insurance briefings and regulator submissions. This documentation helps you meet notification obligations and supports any claim made under a cyber policy.
Can you investigate a compromise in Microsoft 365 or cloud services?
Yes. CyberPulse investigates cloud and SaaS compromises, including Microsoft 365 account takeover, credential abuse and lateral movement between cloud and on-premises systems. The team preserves cloud logs and traces attacker activity across the environment.
What should we do in the first hour after discovering a breach?
Preserve evidence by leaving affected systems powered on where it is safe to do so, and avoid rushed rebuilds that destroy logs. Record what you have observed and when. Then contact incident responders so containment can begin without erasing the trail an investigation depends on.
Related Services
View all services →What is Incident Response?
Incident Response (IR) is a structured, repeatable process for identifying, containing, and recovering from cybersecurity events. Our approach is intelligence-led, business-aware, and action-oriented.
Designed to neutralise adversaries and guide your organisation through crisis with confidence.
CyberPulse provides end-to-end IR coverage including: