Security Awareness
Security Awareness Training in Australia
Your people are the most-targeted and the most improvable part of your defences. CyberPulse runs a managed security awareness programme, realistic phishing simulation, micro-training and human-risk reporting, so you can measure and reduce human risk, not just tick a box.
Trusted by leading Australian organisations
CyberPulse clients include Minter Ellison, Veolia, Sydney Roosters, Utopia Digital and Meshed.
What our security awareness programme covers
A managed human-risk programme, run for you and measured against your frameworks.
Phishing simulation
Realistic, Australian-context phishing campaigns using ATO, myGov, invoice and BEC lures, run on a regular cadence to reveal who is at risk before an attacker does. Every simulation feeds a measurable baseline, not a one-off gotcha.
Ongoing micro-training
Short, role-relevant training delivered continuously rather than an annual tick-box module. We target the specific behaviours your simulations and risk profile expose, so effort goes where the exposure actually is.
Human-risk scoring and reporting
Per-user and per-team risk scores, trend lines and board-ready reporting that map to Essential Eight, ISO 27001 and cyber-insurance evidence needs. You can see the programme working, not just assume it is.
Security culture and policy
We help embed reporting habits, clear escalation paths and practical policy so security becomes routine. The goal is a workforce that recognises and reports threats, backed by policy people actually follow.
Talk to a security awareness specialist
Book a programme walkthrough. We show you how we baseline human risk, simulate real attacks, and report progress your board and insurer will accept.
How we run your programme
Baseline
We assess your human risk and set a measurable baseline across teams and roles.
Simulate
We run realistic, Australian-context phishing simulations to reveal real exposure.
Train to the gaps
We deliver short, role-relevant micro-training targeted at the behaviours that need it.
Report
We turn behaviour into per-team risk scores and board-ready, framework-aligned reporting.
Improve
We adjust the programme continuously as threats and your risk profile change.
Why it matters
Most breaches involve people
Around 60 per cent of breaches involve a human element, someone making an error or being tricked by social engineering (Verizon 2025 DBIR).
Cybercrime is costly for Australian business
The average self-reported cost of cybercrime to Australian businesses rose 50 per cent to A$80,850 per incident (ASD, 2024-25).
Phishing is the way in
Phishing was the most common initial attack vector at 22 per cent of breaches, and in Australia the average data breach cost reached A$4.26 million (IBM, Cost of a Data Breach 2024).
Nearly everyone gets hit
71 per cent of surveyed organisations experienced at least one successful phishing attack in the prior year (Proofpoint, 2024 State of the Phish).
Ideal for
- ✓Organisations with Essential Eight, ISO 27001 or CPS 234 obligations
- ✓Businesses that need to satisfy cyber-insurance requirements
- ✓Distributed or largely non-technical workforces
- ✓Teams uplifting after a phishing incident or close call
Why CyberPulse for security awareness
Managed, not a licence you run
We run the whole programme, so you get the outcome without buying a platform that nobody has time to operate.
Australian context, real lures
Simulations use ATO, myGov, invoice and BEC scenarios your people actually see, not generic overseas templates.
Measured against your frameworks
Baselines, risk scores and reporting mapped to Essential Eight, ISO 27001 and cyber-insurance evidence, so you can prove it works.
Our track record in numbers
How you can run it
This solution is available two ways, whichever suits your team.
We select, deploy and tune it for your environment, and your team runs it day to day.
Prefer we run it for you? We deliver it as a managed service through our Managed Security service.
Related Services
View all services →What They Say About Us
The managed service model delivers that, while freeing my team from the bulk of compliance coordination effort and lifting the quality of both controls and supporting evidence. The outcome is a programme with the capacity to mature further and to take on new certification frameworks proactively, ahead of client and regulatory triggers.
What stands out is the depth of expertise. CyberPulse brings real command of the standards and the threat landscape, and applies it with judgement rather than box-ticking. Year on year they strengthen our security and compliance maturity and give leadership confidence that risk is genuinely understood, not just documented.
CyberPulse gave us clarity we didn't have before, not just on where we stood but a practical path forward. The roadmap they delivered has become the foundation of how we think about security investment.
Their guidance was practical, clear, and always grounded in what actually mattered for our business. They didn't just help us tick boxes; they helped us build a security posture we're genuinely proud of. If you're serious about enterprise-grade security, I can't recommend Cyber Pulse highly enough.
Frequently asked questions
What is security awareness training?
Security awareness training teaches your people to recognise and safely respond to cyber threats such as phishing, business email compromise and social engineering. Delivered well, it is an ongoing programme of short lessons, realistic simulations and measurement, not a single annual module, so risky behaviour is identified and reduced over time.
Does security awareness training actually reduce risk?
Yes, when it is continuous and measured rather than a one-off. With most breaches involving a human element (Verizon DBIR), targeted training plus regular phishing simulation lowers click rates and lifts threat reporting. The key is running it as a managed programme with baselines and trend reporting, so you can prove improvement.
What is phishing simulation?
Phishing simulation sends safe, realistic fake phishing emails to your staff to see who clicks, reports or ignores them. It creates a baseline of human risk, highlights who needs support, and measures progress over time. We use Australian-context lures such as ATO, myGov, invoice and BEC scenarios for realism.
How often should security awareness training run?
Continuously. Annual training alone does not change behaviour because threats and staff both move on. We recommend short monthly micro-training paired with regular phishing simulations, adjusted to the risks each team actually shows. This cadence keeps awareness current and produces the ongoing evidence that frameworks and cyber insurers expect.
Is security awareness training required for compliance?
It is a core expectation across common frameworks. The Essential Eight, ISO 27001, SOC 2 and APRA CPS 234 all assume staff receive regular security training, and many cyber insurers now ask for it. A managed programme gives you the training records, risk scores and reporting needed to evidence that obligation.
Can security awareness training be fully managed for us?
Yes. CyberPulse runs the whole programme: baseline assessment, phishing simulations, micro-training, human-risk scoring and board-ready reporting. Because we are vendor-neutral, we shape the programme around your risk and frameworks rather than a single platform, so your team gets the outcome without carrying the administrative load.
What is security awareness training?
Security awareness training is a structured programme that helps your employees recognise, avoid and report cyber threats. Because most breaches trace back to a human element rather than a purely technical failure (Verizon 2025 DBIR), your people are both the most-targeted and the most improvable part of your defences. Effective training turns them from the easiest way in into an active line of detection, working alongside your email security controls.
Modern awareness training looks very different from a once-a-year slideshow. It combines realistic phishing simulations, short and role-relevant lessons, and clear measurement of who is at risk and why. Rather than treating every employee the same, a good programme focuses attention where the behaviour and the data show genuine exposure, and it repeats often enough that awareness stays current as threats evolve.
Run as a managed service, security awareness becomes something you can prove rather than assume. Baselines, per-team human-risk scores and trend reporting give you evidence for the Essential Eight, ISO 27001, SOC 2, CPS 234 and cyber insurers, while day-to-day delivery is handled for you. The measure of success is simple: fewer risky clicks, more reported threats, and a workforce that treats security as part of how it works.