Managed security service providers (MSSPs) are now a core part of how organisations protect...
ROI of Managed Detection and Response: IDC Study

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Content Written For:
Small & Medium Businesses
Large Organisations & Infrastructure
Government
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Overview
Australian mid-market organisations are under pressure to improve security outcomes with limited resourcing and increasing Essential Eight expectations. Many teams are exploring Managed Detection and Response as a way to strengthen coverage, reduce operational load, and improve incident readiness.
Independent research from IDC provides clear evidence that MDR delivers measurable value beyond incremental security uplift. The study analysed organisations using Rapid7 and found significant financial, operational, and risk-based benefits that directly support business continuity and cost optimisation.
Key Takeaways
- Australian mid-market organisations face pressure to enhance security with limited resources, prompting the exploration of Managed Detection and Response (MDR).
- Independent IDC research shows that MDR using Rapid7 yields a 422% three-year ROI and a five-month payback period.
- Organisations using MDR experience 87% faster threat identification and 48% fewer false positives, improving operational efficiency.
- MDR supports better incident readiness without the need for increased headcount, enhancing security capabilities for teams lacking 24/7 monitoring.
- CyberPulse offers a comprehensive ROI study on MDR, highlighting its benefits for organisational resilience and financial optimisation.
High-level IDC findings
IDC reported that organisations using Rapid7 MDR achieved:
- 422 percent three-year ROI
- Five-month payback period
- 87 percent faster threat identification
- 48 percent fewer false positives
- 54 percent lower chance of a major security event per year
- 48 percent efficiency gain for security operations teams
- $1.11 million higher annual revenue linked to reduced downtime and greater resilience
These results reflect themes we see across Australian mid-market organisations: MDR improves visibility, accelerates response, reduces tooling complexity, and helps small security teams operate at a higher maturity level.

Why this matters for Australian organisations
- Many teams lack 24 x 7 monitoring capability. MDR fills this gap without increasing headcount.
- Faster detection reduces dwell time and aligns with Essential Eight controls.
- Consolidated tooling and predictable pricing help manage escalating security costs.
- Improved resilience directly reduces operational disruption and financial risk.
CyberPulse is making the full IDC Rapid7 MDR ROI study available as a resource. The guide includes:
- The complete ROI
- Breakdowns of operational and financial impacts
- Detection and response improvements
- Staffing and tooling efficiency analysis
- Three-year benefit projections
Download the report to understand how MDR can deliver measurable value for your organisation and speak with CyberPulse about applying these findings to your MDR strategy, governance uplift, or pen testing program.
About CyberPulse
CyberPulse is a security-first compliance partner helping organisations reduce cyber risk, build resilience and achieve certification with confidence. Founded by former CISOs and security leaders, we align technical depth with real-world context to deliver measurable outcomes across advisory, managed services, compliance and threat defence.
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