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Privacy Policy

Effective Date: 28 September 2026
CyberPulse – https://www.cyberpulse.com.au/
Email: [email protected]

1. Introduction

CyberPulse (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (https://www.cyberpulse.com.au/) or contacting us, you agree to the terms outlined in this Privacy Policy.

2. What Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Company name
  • IP address
  • Usage data and analytics
  • Any information you provide via our contact forms or email

3. How We Collect Information

We collect information when you:

  • Contact us via forms or email
  • Subscribe to our updates or services
  • Use our website (through cookies and analytics tools)
  • Interact with our social media pages

4. Why We Collect Your Information

We collect and use your information for the following purposes:

  • To respond to inquiries or provide customer support
  • To improve our website and services
  • To send updates or marketing communications (with your consent)
  • To ensure website security and performance
  • To comply with legal obligations

5. Disclosure of Personal Information

We do not sell your personal data. We may disclose your information to:

  • Trusted third-party service providers who assist us in operating our website or business
  • Legal authorities if required by law
  • Successors in the event of a business sale or merger

All disclosures are made in accordance with applicable laws and with appropriate data protection measures in place.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and managerial procedures to safeguard and secure the information we collect.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or outdated. To do so, please contact us at [email protected].

8. Cookies and Analytics

Our website uses cookies and similar technologies, together with the third-party tools below, to understand how visitors use the site and to improve it.

Google Analytics (Google) records the pages you visit, how you arrived at our site, and general device and location information.

Microsoft Clarity (Microsoft) records how visitors interact with our pages, such as clicks, scrolling and mouse movement, to produce heatmaps and session recordings. Text entered into form fields is masked before it is recorded.

These tools may collect your IP address, and the information they collect may be stored on servers outside Australia, including in the United States. We use this information to improve our website, not to identify individual visitors. Google and Microsoft handle this data in line with their own privacy statements: the Google Privacy Policy and the Microsoft Privacy Statement.

You can block or delete cookies through your browser settings, and you can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email: [email protected]
Website: https://www.cyberpulse.com.au/