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Case Study Overview: CyberPulse PCI-DSS Compliance Assessment

Client Background

A leading technology solutions provider based in Sydney, specialising in delivering services within the Enterprise Government and Carrier marketplace, approached CyberPulse for a comprehensive PCI-DSS compliance assessment. Security and compliance are of utmost importance for this customer, especially when handling customer credit card data, which necessitates strict adherence to PCI-DSS guidelines.


The company needed to attain and maintain PCI-DSS certification and approached CyberPulse to achieve the following objectives:

Review and gap assessment of the current state of PCI-DSS compliance.

Assistance with security policies, procedures, and standards as per PCI-DSS guidelines.

Internal network vulnerability assessment and penetration testing.

QSA service and issuing of Attestation of Compliance (AOC).

Meeting aggressive timelines to achieve PCI-DSS AOC attestation.


To address these key areas, CyberPulse executed a multi-stage process:

Review and Gap Assessment

Establishing the right scope for the credit card handling infrastructure is crucial for cost-effective PCI-DSS compliance. CyberPulse assisted with:

  • Reviewing and assessing the current architecture, processes, and policies associated with the PCI-DSS environment.
  • Advising on mitigating identified gaps.
  • Completing two SAQ D questionnaires on behalf of the customer and coordinating with the QSA.

Security Policies, Procedures, and Standards

With extensive experience in PCI-DSS and ISO 27001 compliance, CyberPulse expedited the process of updating the customer’s security policies, procedures, and standards to align with PCI-DSS requirements.

Internal Network Vulnerability and Penetration Testing

CyberPulse’s industry-certified penetration testing and vulnerability assessment team conducted detailed tests both onsite and remotely. They provided solutions to mitigate findings, worked with the customer team to retest, and verified the status of mitigations to generate a clean report, fulfilling PCI-DSS requirements.

Attestation of SAQ D and Issuing AOC

CyberPulse provided QSA services that resulted in the PCI-DSS Attestation and issuance of the AOC certificate.


The customer had very aggressive timelines to achieve certification. The CyberPulse team meticulously planned all phases and activities, often working overtime and weekends, to achieve certification in a record time of one month.

CyberPulse’s methodical approach and dedication ensured the technology solutions provider successfully attained PCI-DSS certification within an aggressive timeline, significantly enhancing their compliance and security posture.

Client Testimonial: “Thank you for doing a great job and I want you to know that your professionalism and product knowledge helped us reach our target date and goal. I look forward to working with you next year.”

— National Services Manager, Leading Technology Solutions Provider in Australia

This case study highlights CyberPulse’s expertise in providing tailored cybersecurity solutions through comprehensive PCI-DSS compliance assessments. By identifying and mitigating vulnerabilities, CyberPulse helps organisations strengthen their security posture and protect their critical assets. Stay informed about the latest cybersecurity threats and trends by visiting our news section.

About CyberPulse

CyberPulse envisions a world where digital security is simple, seamless, and centred around our customers. Founded by a team of decorated security leaders, including former Chief Information Security Officers (CISOs), cybersecurity experts, and ex-law enforcement operators, CyberPulse has carved a niche in the cybersecurity landscape. Our mission is to foster a secure and trusted cyber world by revolutionising the way organisations design, consume, and protect IT services.

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